1. The report can be downloaded here: https://gemconsortium.org/report/49833
2. https://www.smesouthafrica.co.za/sme-landscape-report-2018/
3. The Contribution Compass diagrams have been reproduced with kind permission from Sirdar Group
4. The Business Model Canvas diagrams have been used with kind permission from www.businessmodelgeneration.com under the Creative Commons licenses
5. https://sjinsights.net/2014/09/29/new-research-sheds-light-on-daily-ad-exposures/
6. Research conducted by The Bridge Group https://blog.bridgegroupinc.com/hubfs/resources/Periodic_Table_Inside_Sales.pdf?t=1527736953252
7. https://blog.hubspot.com/sales/surprising-statistics-on-sales-prospecting-that-will-change-the-way-you-look-at-cold-calling-infographic
8. Chatman, J. A., & Eunyoung Cha, S. (2003). Managing corporate culture through reward systems. Academy of Management Executive, 19, 130–138.
9. Chatman, J. A., & Jehn, K. A. (1991). Assessing the relationship between industry characteristics and organizational culture: How different can you be? Academy of Management Journal, 37, 522–553; O’Reilly, C. A., III, Chatman, J. A., & Caldwell, D. F. (1991). People and organizational culture: A profile comparison approach to assessing person-organization fit. Academy of Management Journal, 34, 487–516.
10. Westrum, R. (2004, August). Increasing the number of guards at nuclear power plants. Risk Analysis: An International Journal, 24, 959–961
11. https://www.iol.co.za/business-report/economy/work-stress-costs-sa-r40bn-2077997
12. https://www.uml.edu/research/cph-new/worker/stress-at-work/financial-costs.aspx
